Short Course

OPG - Customer Service Advisor

15/04/24

The Customer Service Advisor role is a vital part of the OPG Helpline, with the main duties being answering incoming telephone calls and dealing with customer queries about OPG’s services (NO cold calling or selling required). Customer service experience, especially over the telephone is essential in this role.You will receive 3 week intensive training along with 4-6 weeks worth of buddying whilst learning your new role. This employer is a fantastic place to work offering a range of development opportunities and health and wellbeing support.

This 15-day online pre-employment training course will provide you with the necessary knowledge and skills related to the role, and give you the confidence to succeed at interviews and step into employment.

Who is this programme for?

  • Aged 19+ – no maximum age limit
  • Have the right to live and work in the UK
  • Have been a British/EU citizen for the last 3 years
  • To be unemployed and seeking work
Apply now

Overview

Course Level

Level 1

Duration

15 days starting 15/04/24

Sector

Pre Employment Training

Learning method

In centre

Location

Nottingham

Cost

Fully Funded

OPG – Customer Service Advisor

Overview

The Customer Service Advisor role is a vital part of the OPG Helpline, with the main duties being answering incoming telephone calls and dealing with customer queries about OPG’s services (NO cold calling or selling required). Customer service experience, especially over the telephone is essential in this role.You will receive 3 week intensive training along with 4-6 weeks worth of buddying whilst learning your new role. This employer is a fantastic place to work offering a range of development opportunities and health and wellbeing support.

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