Online Course
Customer Service
Our online Customer Service certificate is designed to provide you with the skills and knowledge to provide quality customer service.
This qualification equips you with the knowledge and skills that employers seek for various customer service positions. You’ll gain essential insights into performing customer service tasks, including managing information and aiding in events.
Join us for an engaging learning experience that will help you take your first steps into employment in Customer Service.
Who is this programme for?
- 19 or older as of 31/08/2024
- Live in a non-devolved region in England (we will check via postcode) We are not currently able to accept applications from learners in Derby/Derbyshire and Nottingham/Nottinghamshire
- Have the right to live and work in the UK
- Resident of the UK
- Exemptions apply. Full eligibility check at enrolment
There is a £99 + VAT cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Overview
Course Level
Level 2
Duration
Up to 12 weeks
Sector
Business & Professional
Learning method
Online
Location
Remote
Cost
Fully Funded
Level 2 Certificate in Customer Service
Why choose online learning?
- Flexible Learning – Study at your own pace with our flexible, self-guided online courses – helping you to balance learning alongside work, family, or other commitments
- One-to-One Tutor Support – Stay on track with one-to-one Tutor support and progress check-ins every 4-weeks
- Mobile Compatibility – Study on the go with our mobile-friendly platform, so you can study anytime, anywhere
- Gain In-Demand Skills – Develop new skills, knowledge and understanding across diverse subjects
- Career Advancement – Gain a nationally recognised qualification that boosts your CV and career prospects
- Cost-Effective Learning – Our online courses are fully-funded for learners who meet the eligibility requirements
Modules
What will I learn?
Frequently asked questions
For learners
For employers
Online Courses
You may also like
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
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Online Course
Principles of Care Planning
Our online course in the principles of care planning is designed to enhance your comprehension of your role in assisting individuals with their care preferences and needs. Additionally, it will broaden your understanding of nutrition and health within the context of health and social care settings. Moreover, you will gain knowledge on how to support individuals in maintaining their personal hygiene.
Nursing remains one of the most sought-after hard skills in the UK, consistently ranking among the top ten in-demand professions. This reflects the ongoing necessity for comprehensive training in this specialized field. This course aligns with care certificate standards and can serve as a stepping stone for your progression into other nursing programmes.
Join us for an engaging learning experience that will help you take your first steps into understanding the principles of care planning.
Who is this programme for?
- 19 or older as of 31/08/2024
- Live in a non-devolved region in England (we will check via postcode) We are not currently able to accept applications from learners in Derby/Derbyshire and Nottingham/Nottinghamshire
- Have the right to live and work in the UK
- Resident of the UK
- Exemptions apply. Full eligibility check at enrolment
There is a £99 + VAT cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Overview
Course Level
Level 2
Duration
Up to 12 weeks
Sector
Health & Social Care
Learning method
Online
Location
Remote
Cost
Fully funded
Level 2 Certificate in Principles of Care Planning
Why choose online learning?
- Flexible Learning – Study at your own pace with our flexible, self-guided online courses – helping you to balance learning alongside work, family, or other commitments
- One-to-One Tutor Support – Stay on track with one-to-one Tutor support and progress check-ins every 4-weeks
- Mobile Compatibility – Study on the go with our mobile-friendly platform, so you can study anytime, anywhere
- Gain In-Demand Skills – Develop new skills, knowledge and understanding across diverse subjects
- Career Advancement – Gain a nationally recognised qualification that boosts your CV and career prospects
- Cost-Effective Learning – Our online courses are fully-funded for learners who meet the eligibility requirements
Modules
What will I learn?
Frequently asked questions
For learners
For employers
Online Courses
You may also like
Health & Social Care
Preparing to Work in Adult Social Care
Level 2
Up to 12 weeks
Online
Health & Social Care
Understanding Dignity and Safeguarding in Adult Health and Social Care
Level 2
Up to 12 weeks
Online
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
"*" indicates required fields
Online Course
Business Admin
Our online Business Administration certificate is designed to provide you with the foundational knowledge necessary for effective performance in various business administration settings.
You’ll acquire essential insights into executing administrative duties, including information management and event support. Furthermore, you’ll grasp the skill of applying this knowledge across diverse industries and job positions, preparing you to excel in a range of professional scenarios.
Join us for an engaging learning experience that will help you take your first steps into employment within Business Administration.
Who is this programme for?
- 19 or older as of 31/08/2024
- Live in a non-devolved region in England (we will check via postcode) We are not currently able to accept applications from learners in Derby/Derbyshire and Nottingham/Nottinghamshire
- Have the right to live and work in the UK
- Resident of the UK
- Exemptions apply. Full eligibility check at enrolment
There is a £99 + VAT cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Overview
Course Level
Level 2
Duration
Up to 12 weeks
Sector
Business & Professional
Learning method
Online
Location
Remote
Cost
Fully funded
Level 2 Certificate in Business Administration
Why choose online learning?
- Flexible Learning – Study at your own pace with our flexible, self-guided online courses – helping you to balance learning alongside work, family, or other commitments
- One-to-One Tutor Support – Stay on track with one-to-one Tutor support and progress check-ins every 4-weeks
- Mobile Compatibility – Study on the go with our mobile-friendly platform, so you can study anytime, anywhere
- Gain In-Demand Skills – Develop new skills, knowledge and understanding across diverse subjects
- Career Advancement – Gain a nationally recognised qualification that boosts your CV and career prospects
- Cost-Effective Learning – Our online courses are fully-funded for learners who meet the eligibility requirements
Modules
What will I learn?
Frequently asked questions
For learners
For employers
Online Courses
You may also like
Business & Professional
Lean Organisation Management Techniques
Level 2
Up to 12 weeks
Online
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
"*" indicates required fields
Short Course
Work in Warehousing
Our 15-day Warehousing course is designed to equip you with the knowledge and tools necessary to excel in the dynamic and fast-paced logistics industry.
Join us for an engaging learning experience that will help you gain an industry recognised qualification and begin your warehousing career.
Who is this programme?
- Have the right to live and work in the UK
- Have been a British/EU citizen for the last 3 years
- Aged 19 or above and are unemployed and seeking employment, or earn below £25,000 annual gross salary
Overview
Course Level
Level 2
Duration
10 days
Sector
Warehousing & Logistics
Learning method
In Centre
Cost
Fully Funded
Work in Warehousing Level 2
Overview
Delivered by our dedicated tutors, this course will guide you through hands-on activities whilst providing you with a level 2 award in warehouse and storage principles. During the course, you will explore key topics from receiving and storing goods to processing and dispatching orders.
Modules
What will I learn?
Short Courses
You may also like
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
"*" indicates required fields
Online Course
Team Leading
Our online Team Leading certificate is designed to provide you with the skills and knowledge to lead a team successfully.
This is particularly important if you’re aiming to advance in your career or take on leadership roles. Our team leader training course is designed to expand your understanding of team leadership principles and how businesses function. You’ll also develop crucial skills necessary to excel as a team leader and effectively communicate with various stakeholders.
Join us for an engaging learning experience that will help you take your first steps into employment as a Team Leader.
Who is this programme for?
- 19 or older as of 31/08/2024
- Live in a non-devolved region in England (we will check via postcode) We are not currently able to accept applications from learners in Derby/Derbyshire and Nottingham/Nottinghamshire
- Have the right to live and work in the UK
- Resident of the UK
- Exemptions apply. Full eligibility check at enrolment
There is a £99 + VAT cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Overview
Course Level
Level 2
Duration
Up to 12 weeks
Sector
Business & Professional
Learning method
Online
Location
Remote
Cost
Fully Funded
Level 2 Certificate in Team Leading
Why choose online learning?
- Flexible Learning – Study at your own pace with our flexible, self-guided online courses – helping you to balance learning alongside work, family, or other commitments
- One-to-One Tutor Support – Stay on track with one-to-one Tutor support and progress check-ins every 4-weeks
- Mobile Compatibility – Study on the go with our mobile-friendly platform, so you can study anytime, anywhere
- Gain In-Demand Skills – Develop new skills, knowledge and understanding across diverse subjects
- Career Advancement – Gain a nationally recognised qualification that boosts your CV and career prospects
- Cost-Effective Learning – Our online courses are fully-funded for learners who meet the eligibility requirements
Modules
What will I learn?
Frequently asked questions
For learners
For employers
Online Courses
You may also like
Business & Professional
Lean Organisation Management Techniques
Level 2
Up to 12 weeks
Online
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
"*" indicates required fields
Apprenticeship
Supply Chain Warehouse Operative Level 2
This Apprenticeship is ideal for any individual in a supply chain or warehouse setting who works flexibly; including working different shift patterns or across different departments.
We support those in moving, packing and stock management roles in your organisation.
That could be new apprentices recruited to your business or to existing staff as staff development to help nurture talent and promote from within. We work with you to create a programme with clear progression pathways that support staff retention.
Typically, individuals on this apprenticeship are responsible for managing the movement of goods and products for a variety of customers that can range from large global organisations moving goods internationally to sole traders and private customers working in local areas.
Who is this programme for?
- Aged 16+ – no maximum age limit
- Have the right to live and work in the UK
- Have been a British/EU citizen for the last 3 years
Overview
Course Level
Level 2
Duration
14 months
Sector
Warehousing & Logistics
Learning method
Blended
Location
Workplace/Remote
Modules
What will I learn?
EPA
End-point assessment
The Apprenticeship End-Point Assessment (EPA) is the ultimate measure of an apprentice’s skills and knowledge. It’s a rigorous, independent evaluation conducted by qualified and independent assessors to ensure that apprentices have reached the required standard in their chosen field. EPA is the final step in an apprenticeship journey, validating their expertise and paving the way for a successful career.
Knowledge and behaviours test
Practical Assessment
Portfolio of evidence
Download our Apprenticeship Brochure
Download our apprenticeship brochure to discover everything you need to know about our programmes, benefits, and how to get started.
Frequently asked questions
For learners
For employers
What our apprenticeships say about us
DBC Training offer a comprehensive, supportive and friendly service.
Scarsdale Vets
Apply today
Apprenticeship vacancies
Becoming an apprentice can be a smart move for anyone looking to gain practical experience in a particular field or industry. By working alongside experienced professionals, you can learn the ins and outs of a business while developing your own skills and expertise.
Apprenticeships
You may also like
Warehousing & Logistics
Supply Chain Practitioner Level 3
Level 3
23 months
Blended
Warehousing & Logistics
Express Delivery Sortation Hub Operative Level 2
Level 2
14 months
Blended
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
"*" indicates required fields
Online Course
Preparing to Work in Adult Social Care
Would you like to play a meaningful role in improving the quality of life for vulnerable adults in our community? Our level 2 online course has been carefully crafted for those who aspire to build a fulfilling career in adult social care.
Our comprehensive online course will provide you with the essential knowledge and competencies required to excel in adult social care. Throughout your journey, you will explore crucial subjects such as maintaining safety standards, effective communication techniques, the importance of consent, and confidently managing challenging situations.
Join us for an engaging learning experience that will help you take your first steps into understanding the world of adult social care.
Who is this programme for?
- 19 or older as of 31/08/2024
- Live in a non-devolved region in England (we will check via postcode) We are not currently able to accept applications from learners in Derby/Derbyshire and Nottingham/Nottinghamshire
- Have the right to live and work in the UK
- Resident of the UK
- Exemptions apply. Full eligibility check at enrolment
There is a £99 + VAT cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Overview
Course Level
Level 2
Duration
Up to 12 weeks
Sector
Health & Social Care
Learning method
Online
Location
Remote
Cost
Fully Funded
Level 2 Certificate in Preparing to Work in Adult Social Care
Why choose online learning?
- Flexible Learning – Study at your own pace with our flexible, self-guided online courses – helping you to balance learning alongside work, family, or other commitments
- One-to-One Tutor Support – Stay on track with one-to-one Tutor support and progress check-ins every 4-weeks
- Mobile Compatibility – Study on the go with our mobile-friendly platform, so you can study anytime, anywhere
- Gain In-Demand Skills – Develop new skills, knowledge and understanding across diverse subjects
- Career Advancement – Gain a nationally recognised qualification that boosts your CV and career prospects
- Cost-Effective Learning – Our online courses are fully-funded for learners who meet the eligibility requirements
Modules
What will I learn?
Frequently asked questions
For learners
For employers
Online Courses
You may also like
Health & Social Care
Principles of the Prevention and Control of Infection in Health Care Settings
Level 2
Up to 12 weeks
Online
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
"*" indicates required fields
Online Course
Awareness of Mental Health Problems
Our online Mental Health Awareness certificate is designed to enhance your understanding of mental health and its diverse range of challenges. This mental health course equips you with the knowledge required to recognize prevalent mental health issues and effectively interact with individuals who are dealing with them.
Over the past decade, there has been a consistent rise in the demand for mental health expertise and resources, but the onset of COVID-19 has amplified this demand even further. Both employees and employers now place a high priority on fostering mental health awareness.
Join us for an engaging learning experience that will help you take your first steps into understanding various Mental Health conditions.
Who is this programme for?
- 19 or older as of 31/08/2024
- Live in a non-devolved region in England (we will check via postcode) We are not currently able to accept applications from learners in Derby/Derbyshire and Nottingham/Nottinghamshire
- Have the right to live and work in the UK
- Resident of the UK
- Exemptions apply. Full eligibility check at enrolment
There is a £99 + VAT cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Overview
Course Level
Level 2
Duration
Up to 12 weeks
Sector
Health & Social Care
Learning method
Online
Location
Remote
Cost
Fully funded
Level 2 Certificate in Awareness of Mental Health Problems
Why choose online learning?
- Flexible Learning – Study at your own pace with our flexible, self-guided online courses – helping you to balance learning alongside work, family, or other commitments
- One-to-One Tutor Support – Stay on track with one-to-one Tutor support and progress check-ins every 4-weeks
- Mobile Compatibility – Study on the go with our mobile-friendly platform, so you can study anytime, anywhere
- Gain In-Demand Skills – Develop new skills, knowledge and understanding across diverse subjects
- Career Advancement – Gain a nationally recognised qualification that boosts your CV and career prospects
- Cost-Effective Learning – Our online courses are fully-funded for learners who meet the eligibility requirements
Modules
What will I learn?
Frequently asked questions
For learners
For employers
Online Courses
You may also like
Health & Social Care
Understanding Dignity and Safeguarding in Adult Health and Social Care
Level 2
Up to 12 weeks
Online
Health & Social Care
Principles of the Prevention and Control of Infection in Health Care Settings
Level 2
Up to 12 weeks
Online
Contact us
Speak to one of our experts
Please complete the form and one of our friendly team will be in touch as soon as possible.
The more information you give us about what you need, the easier it will be to direct your enquiry to the right place.
"*" indicates required fields