Short Course

Work in Customer Service

Our 5-day Customer Service Course is designed to equip you with the necessary skills and knowledge to deliver exceptional customer experiences.

Join us for an engaging learning experience that will aid you in taking your first steps into a customer service role.

Who is this programme for?

  • Aged 19+ – no maximum age limit
  • Have the right to live and work in the UK
  • Have been a British/EU citizen for the last 3 years
  • To be unemployed and seeking work
Apply now


Course Level

Level 1


5 days


Sales & Marketing

Learning method

In Centre


Derby, Nottingham, Chesterfield


Fully Funded

Work in Customer Service Level 1


This course focuses on developing effective communication techniques, building rapport, problem-solving strategies, and enhancing your teamwork skills in order to be able to deliver exceptional customer service. If you are aiming to enhance your customer service skills, this course provides valuable insights and practical techniques to excel in the field. Delivered by our dedicated tutors, you will engage in interactive discussions and practical exercises.

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